
NTSB probes case of texting helicopter pilot - Pilot was texting before emergency medical helicopter crash that killed 4, NTSB records show - The pilot of a medical helicopter that ran out of fuel and crashed, killing four people, was distracted by text messages when he should have been conducting pre-flight checks, accident investigators said Tuesday.
The case "juxtaposes old issues of pilot decision making with a
21st-century twist" — distraction by portable electric devices, said
National Transportation Safety Board Chairman Deborah Hersman. The board
was meeting to determine the cause of the August 2011 accident near
Mosby, Mo., and to make safety recommendations.
The case is the first fatal commercial aircraft accident investigated
by the board in which texting has been implicated. It underscores the
board's worries that cellphones and other distracting electronic devices
are a growing factor in accidents and incidents across all modes of
transportation — planes, trains, cars, trucks and even ships.
The pilot, James Freudenbert, 34, of Rapid City, S.D., exchanged 20
text messages, mostly with a coworker, over a span of less than two
hours before the helicopter crashed into a farm field a little over a
mile from an airport where he hoped to refuel, documents made public by
NTSB show.
Freudenbert missed several opportunities to see that the helicopter
was low on fuel before he began the first leg of the mission, including
apparently failing to conduct a pre-flight check and to look at the
craft's fuel gauge.
Three of the messages were sent and five were received while the
helicopter was in flight, although not in the final 11 minutes before it
crashed, according to a timeline.
Freudenbert also exchanged text messages as he was reporting by radio
to a company communications center that the helicopter was low on fuel.
The helicopter was on the ground at the time waiting for the patient,
who was being transferred from one hospital to another, and a nurse and a
paramedic to board.
Although the pilot wasn't texting at the time of the crash, it's
possible the messaging took his mind off his duties and caused him to
skip safety steps he might have otherwise performed, said experts on
human performance and cognitive distractions. People can't concentrate
on two things at once; they can only shift their attention rapidly back
and forth, the experts said. But as they do that, the sharpness of their
focus begins to erode.
"People just have a limited ability to pay attention," said David
Strayer, a professor of cognitive and neural science at the University
of Utah. "It's one of the characteristics of how we are wired."
"If we have two things demanding attention, one will take attention
away from other," he said. "If it happens while sitting behind a desk,
it's not that big of a problem. But if you are sitting behind the wheel
of a car or in the cockpit of an airplane, you start to get serious
compromises in safety."
In October 2010, two Northwest Airlines pilots overflew their
destination of Minneapolis-St. Paul International Airport by 100 miles
while they were engrossed in working on flight schedules on their
laptops.
A text message — especially one accompanied by an audible alert like a
buzz or bell — interrupts a person's thoughts and can be hard to
ignore, said Christopher Wickens, a University of Illinois professor
emeritus of engineering and aviation psychology. If the subject of the
email is especially engaging, or especially emotional, that also makes
it hard to ignore, he said.
The helicopter was operated by a subsidiary of Air Methods Corp. of
Englewood, Colo., the largest provider of air medical emergency
transport services in the U.S. The company's policies prohibit the use
of electronic devices by pilots during flight.
Freudenbert apparently didn't check the amount of fuel on board the
helicopter before taking off from the company's base in St. Joseph, Mo.,
even though he had been briefed that the aircraft would be low on fuel
because it had been used the night before for training exercises. He
radioed that he had two hours of fuel shortly after the helicopter was
airborne.
But when the helicopter landed less than 10 minutes later in Bethany,
Mo., to pick up the patient, Freudenbert radioed the communications
center again to report that the copter was lower on fuel than he had
initially thought. He estimated he had about 45 minutes worth of fuel,
which investigators said they believe was a lie intended to cover up his
earlier omissions. In fact, the helicopter had 30 minutes of fuel left,
they said. Federal Aviation Administration regulations require 20
minutes of reserve fuel at all times.
Freudenbert opted to continue the
patient transfer to a hospital in Liberty, Mo., changing plans only
enough for a stop at an airfield 32 minutes away for fuel. The
helicopter stalled and crashed about a mile from the airfield. A low
fuel warning light might have alerted Freudenbert to his true situation,
but the light was set on "dim" for nighttime use and may not have been
visible. A pre-flight check by the pilot, if it had been conducted,
should have revealed the light was set in the wrong position,
investigators said. ( Associated Press )
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